Customer Spotlight: Callaby Stores

Can we help you simplify your business services?

At Procuria, our mission is to support independent convenience stores by simplifying essential services and saving our customers time and money. Today, we’re thrilled to share the story of Jason, a long-standing customer who has trusted Procuria for over a decade. Based in Alford, Lincolnshire, Jason has relied on us for waste collection, floor mats, and sanitary bins to keep his store running efficiently.

Discovering Procuria
Jason first heard about Procuria through DeeBees, who recommended our services as a way to streamline operational tasks. At the time, Jason was looking for solutions that could reduce the burden of service management so he could focus on growing his store.

“I wanted to save time on mundane service tasks and shift my focus to increasing revenue and offering better deals to my customers,” Jason shared. “Procuria seemed like the perfect partner to help with that.”

Why Procuria Stands Out
With many service providers to choose from, Jason chose Procuria for its unmatched reliability and customer service. Over the years, this decision has paid off immensely.

“Procuria’s service is second to none,” Jason explained. “Whenever there’s a problem, it’s always dealt with exceptionally well, and everything is resolved within 48 hours. I don’t have to stress about the details, I just call the team, and they take care of it.”

A Seamless Experience
For Jason, Procuria has been much more than a service provider—it’s been a game changer for his business operations. One of his favourite aspects of working with us is the ease and simplicity we bring to managing essential services.

“The experience has been fantastic. Everything is so easy and completely hassle-free,” he said. “The one centrally billed invoice makes such a difference—it’s smooth, efficient, and saves me so much time.”

Trusted for Quality and Value
One thing Jason has always appreciated is our commitment to providing the best prices without compromising on quality.

“I can always trust Procuria to give me the best price and service available. They genuinely care about helping retailers succeed,” Jason said.

Exceptional Customer Service
Customer service is at the heart of what we do, and it’s something Jason has consistently praised throughout his time with us.

“The customer service is brilliant. The Procuria team is always quick to solve any issues, and they really go above and beyond to help retailers like me,” he shared.

Why Jason Recommends Procuria
When asked if he would recommend Procuria to other retailers, Jason didn’t hesitate.

“I would absolutely recommend Procuria. They make running a business so much easier by taking care of the essential services. It allows me to focus on the bigger picture, growing my shop and serving my customers better.”

Looking Back on a Decade of Partnership
Over the past 10 years, we’ve been proud to support Jason’s business as he continues to serve the Alford community. His feedback and trust motivate us to keep delivering the best services and solutions to retailers across the UK.

“Procuria has helped solve problems, save time, and they do everything possible to help retailers.”

Thank you, Jason, for being a valued member of the Procuria family. We’re honoured to have been part of your journey and look forward to many more years of partnership and success.